The Neighborhood CU Foundation was created to improve the lives of those in Texas through promoting financial wellness, providing access to financial education, and raising the overall level of financial literacy. Our primary goal is to help consumers make smart financial choices in money management and attain financial prosperity. We focus on guidance, assistance and support in financial health initiatives.
Carolyn Jordan leads Neighborhood Credit Union’s remote services and member development areas, including the online and mobile channel, the Member Service Call/Contact Center, e-services, marketing and advocacy. She graduated Magna Cum Laude from Texas A&M-Commerce with a Bachelor of Science in Business Administration. She also holds a Graduate Marketing Certificate from SMU’s Cox School of Business. With over three decades of industry experience, Carolyn is well respected by her peers on the local, state and national levels. She is a past Chair of the CUNA Operations, Sales and Service Council, a nationwide forum for credit union leaders. Carolyn currently serves as a member of the Credit Union National Association Political and Grassroots Network.
Francis Santana leads the Neighborhood Credit Union Retail Branches and Business Development team, and has been a part of the Neighborhood CU family since 1996. She received her Certified Credit Union Executive designation in 2008 and is a member of the CUNA Operations and Member Experience Council. Francis is a financial literacy advocate who has worked extensively with various community non-profits and churches. She currently serves on the executive boards for Grand Prairie United Charities and the Neighborhood Credit Union Foundation.
Francis resides in Arlington with her family, and enjoys being a softball mom and a “gammy” during her free time.
Chet Kimmell has served as president and CEO of Neighborhood Credit Union since 1995. Under his leadership, the credit union assets have topped $600 million and membership has grown to some 49,000 people. Chet serves on the boards of directors for Town North Bank and SWACHA, where he is a former chairman of the board. He also has served on several committees of the Texas Credit Union League, including the TCUL PAC Advisory Committee. Kimmell earned a Bachelor of Business Administration from the University of Texas at El Paso and a Master of Science in Accounting from Texas Tech University.
Neighborhood Credit Union member since 1977; board member since 2013; 34-year United States Postal Service veteran, retiring as Postal Inspector in Charge, Fort Worth Division.
Read the 2022 Annual Report
Read the 2022 Annual Meeting Minutes
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